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Pat Menzies & COVID-19

By now we are all aware of COVID-19 and the recent developments in our community and beyond. We want to let our customers know how Pat Menzies is handling this current situation.

  • Pat Menzies Queen St will remain closed until further notice from 23rd March 2020 due to the restrictions put in place. We will continue to monitor current information and update this page when the store will reopen as soon as we can.
  • Pat Menzies online will continue to be available 24/7 and orders received from 12pm 23rd March will be safely held in our store until courier services return.
  • Our returns policy will be extended for any customers who were not able to send their existing return to us and for any orders received throughout the lockdown. For these orders our 30 day promise will start from when the customer receives the product.
  • Our social channels will continue to be monitored for any customer related queries.
  • For assistance throughout the lockdown period please email

With a complex situation like this, these plans might change, and if so we’ll update this page accordingly. We are closely monitoring what’s going on and will continue to follow recommendations from the World Health Organisation and New Zealand Government. Our dedicated team will continue to support and service your needs. Once again, for any questions or to provide feedback please email us at

The Pat Menzies Team